Privacy Policy

Information we collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Company name
• Website or brand name
• Country or region
• Business background
• Audience size or community information
• Launch plans
• Market focus
• Commercial goals
• Messages submitted through forms, email, demo requests, or other communication channels

We may also collect technical and usage information when you use our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Referral source
• Approximate location
• Session activity
• Cookie and analytics data

We do not collect or display unnecessary sensitive personal information unless it is required for a specific onboarding, compliance, payment, verification, or operational purpose.

How we use your information

We may use your information to:

• Respond to enquiries
• Arrange demo calls
• Assess whether PropLaunch is a suitable operating partner for your business
• Understand your launch plans and commercial requirements
• Support onboarding and operational setup
• Coordinate relevant technology, risk, payment, trading infrastructure, KYC, analytics, or operational partners
• Improve our website, communication, and services
• Send relevant business updates where appropriate
• Maintain internal records
• Comply with legal, regulatory, contractual, or operational obligations

We do not use your information to make public claims about your business without permission.

Business and onboarding information

Because PropLaunch works with founders launching or operating prop firms, we may collect business information that helps us understand whether your project is commercially and operationally suitable.

This may include information about your brand, target markets, expected launch timeline, audience, acquisition strategy, preferred asset classes, payment requirements, platform requirements, and operational needs.

This information is used to evaluate fit, prepare conversations, support onboarding, and coordinate the operating model where a partnership moves forward.

Partners and service providers

PropLaunch works with specialist partners and service providers across technology, risk management, trading infrastructure, payment services, KYC, analytics, hosting, communication, and operational support.

Where necessary, we may share limited information with these providers to evaluate, onboard, configure, or support your firm.

Examples may include:

• Technology providers
• Risk management providers
• Trading platform providers
• Payment service providers
• KYC or verification providers
• Hosting and infrastructure providers
• Analytics and communication tools
• Professional advisers

We do not sell personal data.

Legal basis and legitimate interests

Where applicable data protection laws require a legal basis for processing, we may process information based on:

• Your consent
• Steps taken before entering into a business relationship
• Performance of a contract
• Compliance with legal or regulatory obligations
• Our legitimate business interests, including responding to enquiries, assessing potential partnerships, improving our website, protecting our business, and coordinating operational services

Cookies and analytics

We may use cookies and similar technologies to operate the website, understand website performance, improve user experience, and measure marketing effectiveness.

Cookies may help us understand which pages are visited, how users interact with the website, and how visitors arrive at PropLaunch.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Data retention

We retain personal and business information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for enquiry handling, onboarding, business records, compliance, dispute prevention, operational coordination, and legitimate business purposes.

When information is no longer required, we may delete, anonymize, or securely archive it.

International processing

PropLaunch, its partners, and its service providers may process information in countries other than your country of residence.

Where information is transferred internationally, we take reasonable steps to protect it in accordance with applicable data protection requirements.

Data security

We use reasonable technical, organizational, and operational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. However, we take data protection seriously and limit access to information where appropriate.

Your rights

Depending on your location, you may have rights in relation to your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing
• Request restriction of processing
• Request portability of your information
• Withdraw consent where processing is based on consent

To make a request, contact us using the details provided on this website.

We may need to verify your identity before responding to certain requests.

Third-party websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policies of any third-party services you use.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website after an update means the revised policy applies from that date.

Contact

If you have questions about this page or how your information is handled, contact PropLaunch at hello@proplaunch.com or through the enquiry form on our website.